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The V�Model of Service Quality � An Exploration of African Customer Service Delivery Metrics Paperback - 2018
by Whyte, Grafton
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- Paperback
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Details
- Title The V�Model of Service Quality � An Exploration of African Customer Service Delivery Metrics
- Author Whyte, Grafton
- Binding Paperback
- Condition New
- Pages 160
- Volumes 1
- Language ENG
- Publisher Emerald Group Pub Ltd
- Date 2018
- Features Bibliography, Index
- Bookseller's Inventory # __1787696065
- ISBN 9781787696068 / 1787696065
- Weight 0.35 lbs (0.16 kg)
- Dimensions 7.7 x 5 x 0.4 in (19.56 x 12.70 x 1.02 cm)
- Library of Congress subjects Customer services - Quality control, Customer services - Africa, Sub-Saharan
- Library of Congress Catalog Number 2018419592
- Dewey Decimal Code 658.812