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Emerald Publishing Limited, 2018. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics Paperback - 2018
by Grafton Whyte
Details
- Title The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics
- Author Grafton Whyte
- Binding Paperback
- Pages 160
- Volumes 1
- Language ENG
- Publisher Emerald Publishing Limited
- Date 2018-10-18
- Features Bibliography, Index
- ISBN 9781787696068 / 1787696065
- Weight 0.35 lbs (0.16 kg)
- Dimensions 7.7 x 5 x 0.4 in (19.56 x 12.70 x 1.02 cm)
- Library of Congress subjects Customer services - Quality control, Customer services - Africa, Sub-Saharan
- Library of Congress Catalog Number 2018419592
- Dewey Decimal Code 658.812
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The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics
by Whyte, Grafton
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The V�Model of Service Quality � An Exploration of African Customer Service Delivery Metrics
by Whyte, Grafton
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Emerald Group Pub Ltd, 2018. Paperback. New. 140 pages. 7.75x5.13x1.10 inches.
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The V–Model of Service Quality – An Exploration of African Customer Service Delivery Metrics
by Whyte, Grafton
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Emerald Group Pub Ltd, 2018. Paperback. New. 140 pages. 7.75x5.13x1.10 inches.
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NZ$21.03
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The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics
by Grafton Whyte
- New
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- Paperback
- ISBN 10 / ISBN 13
- 9781787696068 / 1787696065
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Paperback / softback. New. The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.
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The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics (Emerald Points)
by Grafton Whyte
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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