Electronic Bill Presentment and Payment
by Terplan, Kornel
Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management.
Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers.
About the Author:
Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.
Reviews
Review this book!
Available Copies
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- Binding
- Paperback / softback
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Southport, Merseyside, GBR
- Item Price
-
NZ$138.38
Show Details
Description:
Paperback / softback. New. Item Price
NZ$138.38
Electronic Bill Presentment and Payment
by Terplan, Kornel
- Condition
- New
- Published
- 2019
- Binding
- Paperback
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Exeter, Devon, GBR
- Item Price
-
NZ$138.93
Show Details
Description:
CRC Pr I Llc, 2019. Paperback. New. 368 pages. 10.00x7.01x0.83 inches. Item Price
NZ$138.93
Electronic Bill Presentment and Payment
by Terplan, Kornel
- Condition
- Used - Good
- Binding
- Paperback
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Newport Coast, California, USA
- Item Price
-
NZ$220.83
Show Details
Description:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. Item Price
NZ$220.83
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Southport, Merseyside, GBR
- Item Price
-
NZ$124.10
Show Details
Description:
New. Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine… Read more about this item Item Price
NZ$124.10
Electronic Bill Presentment and Payment
by Terplan, Kornel
- Condition
- Like New
- Published
- 2003
- Binding
- Hardcover
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
-
NZ$18.13
Show Details
Description:
CRC Press, 2003. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
NZ$18.13
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- Used
- Published
- pp. xx + 344
- Binding
- Hardback
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
Woodside, New York, USA
- Item Price
-
NZ$218.96
Show Details
Description:
Taylor & Francis Group , pp. xx + 344 . Hardback. Used. Item Price
NZ$218.96
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- Binding
- Hard Cover
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
Uxbridge, Greater London, GBR
- Item Price
-
NZ$387.42
Show Details
Description:
Hard Cover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Companies are turning to electronic bill presentment and payment (EBPP) to reduce costs associated with paper-based billing processes and to streamline payment response time. This book presents the essentials about this way of viewing a Item Price
NZ$387.42
Electronic Bill Presentment and Payment st 2
- Condition
- New
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
Bangkok , THA
- Item Price
-
NZ$79.92
Show Details
Description:
New. Never used book Item Price
NZ$79.92
Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies)
by Terplan, Kornel
- Condition
- New
- Published
- 2003-03-12
- Binding
- Hardcover
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
San Diego, California, USA
- Item Price
-
NZ$180.14
Show Details
Description:
CRC Press, 2003-03-12. Hardcover. New. New. In shrink wrap. Looks like an interesting title! Item Price
NZ$180.14
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- Published
- 2003
- Binding
- Paperback
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
New Delhi, Delhi, IND
- Item Price
-
NZ$569.00
Show Details
Description:
CRC Press, 2003. Paperback. New. Item Price
NZ$569.00
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Uxbridge, Greater London, GBR
- Item Price
-
NZ$150.49
Show Details
Description:
New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The Electronic Bill Presentment and Payment. Item Price
NZ$150.49
Electronic Bill Presentment and Payment
by Kornel Terplan
- Condition
- New
- Published
- 2003
- Binding
- Paperback
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
New Delhi, Delhi, IND
- Item Price
-
NZ$569.00
Show Details
Description:
CRC Press, 2003. Paperback. New. Item Price
NZ$569.00
Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series)
by Terplan, Kornel
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN
- 9780849314520
- Quantity Available
- 1
- Seller
-
Newport Coast, California, USA
- Item Price
-
NZ$81.04
Show Details
Description:
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. Item Price
NZ$81.04
Electronic Bill Presentment and Payment
by Terplan, Kornel
- Condition
- New
- Published
- 2019
- Binding
- Paperback
- ISBN
- 9780367395360
- Quantity Available
- 1
- Seller
-
Exeter, Devon, GBR
- Item Price
-
NZ$178.16
Show Details
Description:
CRC Pr I Llc, 2019. Paperback. New. 368 pages. 10.00x7.01x0.83 inches. Item Price
NZ$178.16