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Great Customer Service on the Telephone Paperback - 1992 - 1st Edition
by Anderson, Kristin
- Used
- Paperback
This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts company profits.
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Details
- Title Great Customer Service on the Telephone
- Author Anderson, Kristin
- Binding Paperback
- Edition number 1st
- Edition 1
- Condition New
- Pages 96
- Volumes 1
- Language ENG
- Publisher Amacom, New York, NY, U.S.A.
- Date 1992
- Bookseller's Inventory # G081447795XI2N00
- ISBN 9780814477953 / 081447795X
- Weight 0.45 lbs (0.20 kg)
- Dimensions 9.7 x 6.8 x 0.3 in (24.64 x 17.27 x 0.76 cm)
- Library of Congress subjects Customer services, Telephone in business
- Library of Congress Catalog Number 92022159
- Dewey Decimal Code 658.812
From the publisher
Media reviews
Citations
- Library Journal, 02/15/1993, Page 0