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Great Customer Service on the Telephone Paperback - 1992 - 1st Edition
by Kristin Anderson
This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts company profits.
Details
- Title Great Customer Service on the Telephone
- Author Kristin Anderson
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 96
- Volumes 1
- Language ENG
- Publisher Amacom, New York, NY, U.S.A.
- Date 1992-11-26
- ISBN 9780814477953 / 081447795X
- Weight 0.45 lbs (0.20 kg)
- Dimensions 9.7 x 6.8 x 0.3 in (24.64 x 17.27 x 0.76 cm)
- Library of Congress subjects Customer services, Telephone in business
- Library of Congress Catalog Number 92022159
- Dewey Decimal Code 658.812
Media reviews
Citations
- Library Journal, 02/15/1993, Page 0
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Great Customer Service on the Telephone (Worksmart Series)
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GORING BY SEA, West Sussex, United Kingdom
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Great Customer Service on the Telephone (Worksmart Series)
by Anderson, Kristin
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Amacom, 1992-11-26. Paperback. Acceptable. 0.4000 in x 9.7000 in x 7.0000 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
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Great Customer Service on the Telephone
by Anderson, Kristin
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Amacom, 1992. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Great Customer Service on the Telephone (Worksmart Series)
by Anderson, Kristin
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Amacom, 1992-11-26. Paperback. Good. 0.4000 in x 9.7000 in x 7.0000 in. This is a used book in good condition and may show some signs of use or wear .
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Great Customer Service on the Telephone
by Anderson, Kristin
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Great Customer Service on the Telephone (Worksmart Series)
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Amacom Books, 1992. Paperback. New. 1st edition. 99 pages. 10.00x7.00x0.25 inches.
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Great Customer Service on the Telephone (Worksmart Series) [Paperback] Anderson, Kristin
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Great Customer Service on the Telephone (Worksmart Series)
by Kristin Anderson
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