The Etiquette Advantage in Business: Personal Skills for Professional Success Hardcover - 1999

From the publisher

Who says nice guys finish last? In today's competitive business environment, good sense and everyday manners can make the difference between getting ahead and being left behind. In "The Etiquette Advantage in Business" etiquette authorities Peggy Post and Peter Post show you how to meet the challenges of the business world with the kind of self-confidence and poise that will propel you to the top.

Written for business people across the board, from the junior and mid-level range to upper management, from the home office worker to the overseas traveler, this comprehensive resource addresses all of the pressing issues in today's workplace. The Posts show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients, and close deals--everything you need to know to get ahead in your career. In addition, they offer up-to-the-minute advice on such hot button issues as sex in the workplace, worker privacy, hiring and firing, and the relaxed standards on formality that are sweeping across many industries.

You'll also find practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at conventions and trade shows. There are tips on interviewing and conducting successful job searches; guidelines for business entertaining, from the company picnic to formal dinner parties; advice on using the latest technologies effectively--and courteously--and much more, including a detailed primer on the social customs you need to know when doing business abroad.

The CEO interview. the salespresentation to the board of directors. Dinner with the boss. Your assistant's annual review. The company picnic. The first meeting with a new client the start-up of your own business. The gift for your overseas host.

No matter the situation in which you find yourself, "The Etiquette Advantage in Business" will help you face the challenges of the corporate world with confidence. As today's workplace becomes increasingly more competitive, personal skills can make all the difference. Peggy Post and Peter Post will show you how to use everyday manners to get the results you want--and put yourself on the road to success.