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The Mind and Heart of the Negotiator
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The Mind and Heart of the Negotiator Paperback - 2008

by Leigh Thompson


Summary

This text provides a great resource for attorneys and any other negotiators, and weaves together a wide range of relevant skills, such as economics, psychology, sociology, and organizational behavior.

From the publisher

KEY BENEFIT: This text provides an integrated view of what to do and what to avoid at the bargaining table, facilitated by an integration of theory, scientific research, and practical examples.KEY TOPICS: Over 100 case study examples of negotiations from the business world are used to analyze and demonstrate points. These cases offer readers current and realistic examples of negotiating in managerial and executive contexts, and a look at the real-world. The book shows complex, commonly-occurring negotiating situations—such as negotiating with agents, mediation and arbitration, negotiating via e-mail and conference call, negotiating with competitor companies, and negotiating cross-culturally.

Details

  • Title The Mind and Heart of the Negotiator
  • Author Leigh Thompson
  • Binding Paperback
  • Edition 4th ed.
  • Pages 411
  • Volumes 1
  • Language ENG
  • Publisher Prentice Hall, Upper Saddle River, N.J
  • Date 2008-11
  • Illustrated Yes
  • ISBN 9780131742277 / 0131742272
  • Weight 1.35 lbs (0.61 kg)
  • Dimensions 9.1 x 6.9 x 0.8 in (23.11 x 17.53 x 2.03 cm)
  • Library of Congress subjects Negotiation in business, Negotiation
  • Library of Congress Catalog Number 2008032483
  • Dewey Decimal Code 658.405

Table of contents

#Pt. I Essentials of Negotiation 1Ch. 1 Negotiation: The Mind and The Heart 1Ch. 2 Preparation: What to Do Before Negotiation 12Ch. 3 Distributive Negotiation: Slicing the Pie 40Ch. 4 Win-Win Negotiation: Expanding the Pie 74Pt. II Advanced Negotiation Skills 96Ch. 5 Developing a Negotiating Style 96Ch. 6 Establishing Trust and Building a Relationship 128Ch. 7 Power, Persuasion, and Ethics 159Ch. 8 Creativity and Problem Solving in Negotiations 183Pt. III Applications and Special Scenarios 218Ch. 9 Multiple Parties, Coalitions, and Teams 218Ch. 10 Cross-Cultural Negotiations 258Ch. 11 Tacit Negotiations and Social Dilemmas 292Ch. 12 Negotiating Via Information Technology 319App. 1 Are You a Rational Person? Check Yourself 338App. 2 Nonverbal Communication and Lie Detection 358App. 3 Third-Party Intervention 367App. 4 Negotiating a Job Offer 375Name Index 383Subject Index 397
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