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Fierce Conversations (Revised and Updated): Achieving Success at Work and in
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Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time Paperback - 2004

by Susan Scott

Revealing how to master the principles and practice courageous, transformative dialogue, Scott shows readers how to change their lives, one conversation at a time.


Summary

The Wall Street Journal bestseller, now with new material.

The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

* Overcome barriers to meaningful communication
* Expand and enrich conversations with colleagues, friends, and family
* Increase clarity and improve understanding
* Handle strong emotions-on both sides of the table

From the publisher

Fully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: - Overcome barriers to meaningful communication
- Expand and enrich relationships with colleagues, friends, and family
- Increase clarity and improve understanding
- Handle strong emotions--on both sides of the table
- Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Details

  • Title Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time
  • Author Susan Scott
  • Binding Paperback
  • Edition Reprint
  • Pages 368
  • Volumes 1
  • Language ENG
  • Publisher Berkley Books, New York
  • Date 2004-01-06
  • Illustrated Yes
  • ISBN 9780425193372 / 0425193373
  • Weight 0.8 lbs (0.36 kg)
  • Dimensions 8.9 x 5.9 x 1 in (22.61 x 14.99 x 2.54 cm)
  • Ages 18 to UP years
  • Grade levels 13 - UP
  • Library of Congress subjects Success, Conversation
  • Library of Congress Catalog Number 2004558367
  • Dewey Decimal Code 650.13

Media reviews

"Plenty of helpful tools and assignments." —Publishers Weekly

About the author

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.
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