The Juran Prescription: Clinical Quality Management Hardcover - 1995
by Kathleen Jennison Goonan
This book identifies the practical steps needed if clinicians are to build a quality program tailored to their individual organizations. Based on the highly effective management techniques of Dr. Joseph Juran, The Juran Prescription outlines management strategies, techniques, and skills that are essential in transforming healthcare organizations.
From the rear cover
The Juran Prescription is a comprehensive primer written for physicians, administrators, managers, and other health care personnel who play a leadership role in today's highly complex and competitive environment. The book presents illustrative examples of successful organizations--Intermountain Health Care, UniHealth America, Kaiser Permanente, the Mayo Clinic, Sun Health, Harvard Community Health Plan, Blue Cross and Blue Shield of Massachusetts--that have applied Juran's principles in managing patients, hospitals, HMOs, and managed care organizations. The book explores in detail how a health care organization can manage quality, outcomes, satisfaction, loyalty, and cost.
From the jacket flap
As the pioneer in the worldwide Total Quality Management (TQM) movement, the Juran Institute is dedicated to helping organizations implement successful quality systems that achieve measurable results.The Juran Prescription surveys the breadth of knowledge and skills and identifies the practical steps needed if clinicians are to build a quality program tailored to their individual organizations. Based on the highly effective management techniques of renowned Dr. Joseph Juran, The Juran Prescription outlines management strategies, techniques, and skills that are essential in transforming health care organizations. The author examines the principle at the heart of Juran's teachings--Total Quality Management--as reflected in such impressive management innovations as outcomes measurement, guidelines for practice, reengineering, and patient-focused care.The Juran Prescription is a comprehensive primer written for physicians, administrators, managers, and other health care personnel who play a leadership role in today's highly complex and competitive environment. The book presents illustrative examples of successful organizations--Intermountain Health Care, UniHealth America, Kaiser Permanente, the Mayo Clinic, Sun Health, Harvard Community Health Plan, Blue Cross and Blue Shield of Massachusetts--that have applied Juran's principles in managing patients, hospitals, HMOs, and managed care organizations. The book explores in detail how a health care organization can manage quality, outcomes, satisfaction, loyalty, and cost. The Juran Prescription gives targeted advice on establishing a TQM program, including an examination of the techniques for analyzing inpatient and ambulatory practice patterns; an outline of the approaches that at once reduce variation and respect the clinicians' individual professionalism; and a description of the tools and techniques proven valuable for designing clinical care and entire delivery programs.The Juran Prescription offers clin
Details
- Title The Juran Prescription: Clinical Quality Management
- Author Kathleen Jennison Goonan
- Binding Hardcover
- Edition 1st
- Pages 256
- Volumes 1
- Language ENG
- Publisher Jossey-Bass, San Francisco, California, U.S.A.
- Date 1995-06-16
- Features Bibliography, Index
- ISBN 9780787900960 / 0787900966
- Weight 0.97 lbs (0.44 kg)
- Dimensions 9.29 x 6.27 x 0.86 in (23.60 x 15.93 x 2.18 cm)
- Library of Congress subjects Total quality management, Medical care - Quality control
- Library of Congress Catalog Number 94046126
- Dewey Decimal Code 362.106
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The Juran Prescription � Clinical Quality (A Juran Institute Publication)
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"The Juran Prescription is a comprehensive primer written for physicians, administrators, managers, and other health care personnel who play a ledership role in today's highly compley and competitive environment." (Front Flap)
The Juran Prescription
by Kathleen Jennison Goonan
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