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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times
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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times Paperback - 2019

by Deb Gabor


From the publisher

Eventually, every organization faces a serious branding disaster. Think of United Airlines, Wells Fargo, Uber, and other companies whose tribulations made front page news. Poor business decisions, corrupt cultures, or just plain bad luck can lead to major PR meltdowns, sending once-loyal consumers fleeing in droves. But there's a right way to handle controversy and come out stronger on the other side.Using recent high-profile brand implosions as prime examples, Deb Gabor demonstrates how top companies that break their promises inevitably suffer, and she explores the routes the more agile ones have taken to full recovery after letting their customers down. One of the world's premier branding experts, Gabor provides invaluable insights that will help your own enterprise build positive brand equity, good will, and the "irrational loyalty" that will support your brand long-term through the best and worst of times.This is your essential guide to building Irrational Loyalty.

Details

  • Title Irrational Loyalty: Building a Brand That Thrives in Turbulent Times
  • Author Deb Gabor
  • Binding Paperback
  • Pages 170
  • Volumes 1
  • Language ENG
  • Publisher Lioncrest Publishing
  • Date 2019-03-01
  • ISBN 9781544513621 / 1544513623
  • Weight 0.49 lbs (0.22 kg)
  • Dimensions 8.5 x 5.5 x 0.39 in (21.59 x 13.97 x 0.99 cm)
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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times
Stock Photo: Cover May Be Different

Irrational Loyalty: Building a Brand That Thrives in Turbulent Times

by Gabor, Deb

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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times

Irrational Loyalty: Building a Brand That Thrives in Turbulent Times

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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times
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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times

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Irrational Loyalty: Building a Brand That Thrives in Turbulent Times

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