Description:
Free Press. Used - Very Good.
Stock Photo: Cover May Be Different
On Great Service: A Framework for Action Hardcover - 1995
by Berry, Leonard L
- Used
- Hardcover
Improving service quality has finally become a top priority of management today, yet according to service quality expert Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. Berry offers a dynamic framework for improving service, rich with insights and compelling examples of great service.
Details
- Title On Great Service: A Framework for Action
- Author Berry, Leonard L
- Binding Hardcover
- Edition First Edition
- Condition New
- Pages 292
- Volumes 1
- Language ENG
- Publisher Free Press, Old Tappan, New Jersey, U.S.A.
- Date 1995-04-01
- Illustrated Yes
- Features Bibliography, Illustrated, Index
- Bookseller's Inventory # UNDER540MA4667
- ISBN 9780029185551 / 0029185556
- Weight 1.26 lbs (0.57 kg)
- Dimensions 9.6 x 6.46 x 1.08 in (24.38 x 16.41 x 2.74 cm)
- Library of Congress subjects Customer services - Quality control, Customer services - United States -
- Library of Congress Catalog Number 94041391
- Dewey Decimal Code 658.562
Categories
About the author
More Copies for Sale
Stock Photo: Cover May Be Different
On Great Service: A Framework for Action
by Berry, Leonard L
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Waltham, Massachusetts, United States
- Item Price
-
NZ$2.37NZ$4.96 shipping to USA
Show Details
Item Price
NZ$2.37
NZ$4.96
shipping to USA
Stock Photo: Cover May Be Different
On Great Service : A Framework for Action
by Berry, Leonard L
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Dunfermline, Fife, United Kingdom
- Item Price
-
NZ$9.06NZ$16.54 shipping to USA
Show Details
Description:
Free Press. Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
NZ$9.06
NZ$16.54
shipping to USA
Stock Photo: Cover May Be Different
On Great Service: A Framework for Action
by Berry, Leonard L.
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Springdale, Arkansas, United States
- Item Price
-
NZ$9.43NZ$6.53 shipping to USA
Show Details
Description:
Free Press, 4/1/1995 12:00:01 AM. hardcover. Good. 1.0236 in x 9.6457 in x 6.4961 in. This is a used book in good condition and may show some signs of use or wear .
Item Price
NZ$9.43
NZ$6.53
shipping to USA
On Great Service: A Framework for Action
by Berry, Leonard L.
- Used
- Very Good
- Hardcover
- Condition
- Used - Very Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
NZ$10.54FREE shipping to USA
Show Details
Description:
Free Press, 1995. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$10.54
FREE shipping to USA
On Great Service: A Framework for Action
by Berry, Leonard L.
- Used
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
NZ$10.54FREE shipping to USA
Show Details
Description:
Free Press, 1995. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
NZ$10.54
FREE shipping to USA
Stock Photo: Cover May Be Different
On Great Service A Framework for Action
by Berry, Leonard L.
- Used
- Hardcover
- first
- Condition
- Used - Very Good in Good dust jacket
- Edition
- First Printing
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Cooperstown, New York, United States
- Item Price
-
NZ$13.23NZ$12.40 shipping to USA
Show Details
Description:
New York, ET AL: The Free Press. Very Good in Good dust jacket. 1995. First Printing. Hardcover. 0029185556 . Dustjacket is rubbed. .
Item Price
NZ$13.23
NZ$12.40
shipping to USA
Stock Photo: Cover May Be Different
On Great Service : A Framework for Action
by Berry, Leonard L
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
NZ$14.84FREE shipping to USA
Show Details
Description:
Free Press. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
NZ$14.84
FREE shipping to USA
Stock Photo: Cover May Be Different
On Great Service : A Framework for Action
by Berry, Leonard L
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Reno, Nevada, United States
- Item Price
-
NZ$14.84FREE shipping to USA
Show Details
Description:
Free Press. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
NZ$14.84
FREE shipping to USA
Stock Photo: Cover May Be Different
On Great Service : A Framework for Action
by Berry, Leonard L
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
NZ$16.11FREE shipping to USA
Show Details
Description:
Free Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
NZ$16.11
FREE shipping to USA
Stock Photo: Cover May Be Different
On Great Service: A Framework for Action
by Leonard L Berry
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780029185551 / 0029185556
- Quantity Available
- 1
- Seller
-
revere, Massachusetts, United States
- Item Price
-
NZ$18.19NZ$7.44 shipping to USA
Show Details
Description:
new hc
Item Price
NZ$18.19
NZ$7.44
shipping to USA