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INCREDIBLY AMERICAN : Releasing the Heart of Quality
by Zuckerman, Marilyn R.; Hatala, Lewis J
- Used
- Fine
- Hardcover
- first
- Condition
- Fine/Fine
- ISBN 10
- 0873891929
- ISBN 13
- 9780873891929
- Seller
-
Berkeley, California, United States
Payment Methods Accepted
About This Item
Milwaukee, WI: ASQC Quality Press, 1992. First Edition, First Printing . Hardcover. Fine/Fine. BRAND NEW & Collectible. First Edition, First Printing. A cultural study of the unique brand of qualitity assurance in American business, distinctly different in motivation and methodology from international counterparts, through analysis of American Telephone & Telegraph as an archetypical firm. Both authors were employees of AT&T of many years in standing, both held various positions in the organization; the study is therefore also unique in offering a perspective from within. The findings of the study, full of tips and techniques that often grew from trail and error, has broad applications in improving of quality in both work and life.
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Details
- Bookseller
- 100 POCKETS (US)
- Bookseller's Inventory #
- 005905
- Title
- INCREDIBLY AMERICAN : Releasing the Heart of Quality
- Author
- Zuckerman, Marilyn R.; Hatala, Lewis J
- Format/Binding
- Hardcover
- Book Condition
- Used - Fine
- Jacket Condition
- Fine
- Quantity Available
- 1
- Edition
- First Edition, First Printing
- ISBN 10
- 0873891929
- ISBN 13
- 9780873891929
- Publisher
- ASQC Quality Press
- Place of Publication
- Milwaukee, WI
- Date Published
- 1992
- Keywords
- Social Science/Business/Management/Corporate Culture/America Telephone & Telegraph/QUALITY ASSURANCE TECHNOLOGY CONTROL
- Bookseller catalogs
- Philosophy;
Terms of Sale
100 POCKETS
If a book is damaged or lost in shipment, refund of book cost and postage is guaranteed. If a book is physically not as described in our posting, book cost and round-trip postage are refunded on the book�s return.
About the Seller
Glossary
Some terminology that may be used in this description includes:
- First Edition
- In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...