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Quality Function Deployment : Integrating Customer Requirements into Product Design

Quality Function Deployment : Integrating Customer Requirements into Product Design

Quality Function Deployment : Integrating Customer Requirements into Product
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Quality Function Deployment : Integrating Customer Requirements into Product Design Hardback - 1990 - 1st Edition

by Yoji Akao

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Productivity Press. Used - Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Details

  • Title Quality Function Deployment : Integrating Customer Requirements into Product Design
  • Author Yoji Akao
  • Binding Hardback
  • Edition number 1st
  • Edition 1
  • Condition Used - Good
  • Pages 400
  • Volumes 1
  • Language ENG
  • Publisher Productivity Press, University Park, Illinois, U.S.A.
  • Publication date 1990-09
  • Illustrated Yes
  • Bookseller's Inventory # 4940368-75
  • ISBN 9780915299416 / 0915299410
  • Weight 2.72 lbs (1.23 kg)
  • Dimensions 11.3 x 8.77 x 1.29 in (28.70 x 22.28 x 3.28 cm)
  • Category Business / Economics / Finance
  • Library of Congress Catalogue Number 89043209
  • Dewey Decimal Code 658.562
  • Quantity available 1

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Reader reviews for Quality Function Deployment : Integrating Customer Requirements into Product Design

From the publisher

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes:

  • Using the demanded quality deployment chart.
  • Using and promoting quality charts.
  • Using quality control process charts: QFD at the pre-production.
  • Quality deployment and reliability deployment.
  • Quality development in the construction industry.
  • QFD for the service industry.
  • QFD for software development.
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