Description:
Harvard Business School Press, 2005. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780875848679
Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers Hardcover - 2005
by Jeffrey F. Rayport; Bernard J. Jaworski
First line
IN THIS BOOK, we argue that where competition is overwhelmingly intense and where products and services become commodities overnight, the only lasting competitive advantage will derive from superior interface capability-enabled by a reconfigured front office that takes advantage of the capabilities of both machines and people.
Details
- Title Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers
- Author Jeffrey F. Rayport; Bernard J. Jaworski
- Binding Hardcover
- Edition illustrated edit
- Pages 262
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, Boston, MA
- Date January 20, 2005
- Illustrated Yes
- ISBN 9780875848679 / 0875848672
- Weight 1.38 lbs (0.63 kg)
- Dimensions 9.5 x 6.5 x 1.01 in (24.13 x 16.51 x 2.57 cm)
- Library of Congress Catalog Number 2004002104
- Dewey Decimal Code 658.812
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, J. F. & Jaworski, B. J.
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- Hardcover
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- Used
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
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Lincoln, Lincolnshire, United Kingdom
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F., Jaworski, Bernard J.
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
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Frederick, Maryland, United States
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Description:
Harvard Business Review Press. Used - Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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NZ$7.79
NZ$6.59
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F., Jaworski, Bernard J.
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
- Seller
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Frederick, Maryland, United States
- Item Price
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NZ$7.79NZ$6.59 shipping to USA
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Description:
Harvard Business Review Press. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Item Price
NZ$7.79
NZ$6.59
shipping to USA
Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F. & Jaworski, Bernard J
- Used
- Very Good
- Hardcover
- Condition
- Used - Very Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
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Grand Rapids, Michigan, United States
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Description:
Harvard Business Review Press, 2005-01-20. Hardcover. Very Good. Very good hard cover with DJ. Pages are clean and unmarked. Covers show very minor shelf wear with minor rubbing. Binding is tight, hinges strong. Dust jacket shows light wear. Light foxing spots/dusting on pages top edge.; 100% Satisfaction Guaranteed! Ships same or next business day!
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Best Face Forward : Why Companies Must Improve Their Service Interfaces with Customers
by Bernard J. Jaworski; Jeffrey F. Rayport
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
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Seattle, Washington, United States
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Description:
Harvard Business Review Press, 2005. Hardcover. Good. Disclaimer:Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F.; Jaworski, Bernard J
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
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Memphis, Tennessee, United States
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Harvard Business Review Press, 2005-01-20. Hardcover. New. 6x1x10.
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F.; Jaworski, Bernard J
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
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Mt Prospect, Illinois, United States
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NZ$32.93NZ$6.59 shipping to USA
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Harvard Business Review Press, 2005-01-20. Hardcover. New. HARDCOVER, BRAND NEW, Perfect Shape, No Remainder Mark,
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Stock Photo: Cover May Be Different
Best Face Forward
by Bernard J. Jaworski Jeffrey F. Rayport
- Used
- Hardcover
- Condition
- Used
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
- Seller
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Woodside, New York, United States
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NZ$44.71NZ$6.59 shipping to USA
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Description:
Harvard Business School Press , pp. xxi + 262 . Hardback. Used.
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Rayport, Jeffrey F.
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
- Seller
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Newport Coast, California, United States
- Item Price
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NZ$57.13FREE shipping to USA
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Description:
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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NZ$57.13
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Stock Photo: Cover May Be Different
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
by Jeffrey F. Rayport, Bernard J. Jaworski,
- New
- Condition
- New
- ISBN 10 / ISBN 13
- 9780875848679 / 0875848672
- Quantity Available
- 1
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New Delhi, India
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NZ$65.35NZ$8.25 shipping to USA
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Description:
New/New. Brand New Original US Edition, Perfect Condition. Printed in English. Excellent Quality, Service and customer satisfaction guaranteed!
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